Privacy Policy god33

1. Information We Collect

god33 collects various types of information from members to ensure the services provided are secure, accurate and meet the regulatory requirements of our international licence. This information is divided into two main categories.

Information You Provide Directly:

• Full name as stated on your identity card (MyKad) or passport
• Date of birth, for age eligibility verification of 21 years and above
• An active email address and mobile phone number
• Username and password chosen during account registration
• Details related to your e-wallet account (Touch 'n Go, Boost), DuitNow account or online banking account (FPX) used for deposit and withdrawal transactions
• Identity verification documents submitted for the KYC (Know Your Customer) process

Information Collected Automatically:

• IP address, browser type and operating system of your device
• Activity data within the platform including pages visited, games played and session duration
• Cookie information and device identifiers
• Transaction logs including deposit history, withdrawals and gaming activity

2. How We Use Your Information

Information collected is used responsibly and solely to enable god33 to provide quality and secure services to our members. The purposes for using such information include:

• Member identity verification and account management to ensure the safety of all users
• Processing financial transactions including deposits via Touch 'n Go eWallet, DuitNow, FPX, Boost and cryptocurrency (USDT, BTC, ETH), as well as withdrawals
• Providing 24/7 customer support in Malay and English via live chat and email
• Sending notifications related to accounts, transactions, promotions and policy updates
• Prevention of fraud, money laundering and other illegal activities
• Compliance with legal and regulatory requirements of the international licence held by god33
• Internal data analysis to improve the user experience and develop better platform features
• Enforcement of god33 Terms and Conditions and protection of the platform's legitimate interests

3. Sharing Information with Others

god33 maintains a strict policy on sharing members' personal information. We will not share, sell or transfer your data to third parties except in the following circumstances:

• Service Providers: Technical service and payment processing providers who have signed confidentiality agreements with god33, for the purpose of processing transactions and maintaining platform infrastructure
• Legal Requirements: Where disclosure is required by a court, law enforcement agency or legitimate regulatory body under the relevant jurisdiction
• Fraud Prevention: Where there is a need to protect the security of the platform, prevent fraud or defend god33's legitimate rights
• Your Consent: In any other situation where you have given explicit consent for such sharing

Any third party that receives your information is bound by strict confidentiality obligations and is prohibited from using that data for any purpose other than what has been specified.

4. Data Storage and Security

Member data security is the absolute priority of god33. We implement comprehensive technical and organisational measures to protect your personal information:

• Data encryption during transmission using industry-standard TLS/SSL protocols
• Password storage using irreversible hashing algorithms
• Strict internal access controls — only authorised personnel may access sensitive member data
• Continuous system monitoring to detect suspicious activity or intrusion attempts
• Regular data backups to ensure service continuity

Your personal information is retained for as long as your account is active or as long as it is needed to provide services. When an account is closed, data will be retained for the period required by legal and regulatory obligations, then securely deleted.

5. Your Rights as a Member

god33 respects your rights regarding personal information. As a registered member, you have the right to:

• Access: Request a copy of the personal information we hold about your account
• Correct: Update or correct information that is inaccurate or incomplete through account settings or by contacting customer support
• Delete: Request deletion of your personal data, subject to legal and regulatory obligations that require us to retain certain records
• Object: Object to the processing of your data for specific purposes such as direct marketing
• Restriction: Request a limit on how we process your data in certain circumstances
• Data Portability: Request your data in a transferable format where applicable

To submit any request relating to the above rights, please contact the god33 customer support team via 24/7 live chat or email [email protected]. We will endeavour to process your request within a reasonable timeframe.

6. Use of Cookies and Tracking Technologies

god33 uses cookies and similar technologies to improve your experience when using our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

• Essential Cookies: Required for core platform functions such as login verification and session security — cannot be disabled
• Preference Cookies: Store your preferences such as language and display settings to speed up your experience
• Analytical Cookies: Help us understand how members use the platform so we can make ongoing improvements

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect platform functionality.

7. Children's Privacy and Age Restrictions

The god33 platform is NOT suitable for individuals under the age of 21. We do not knowingly collect or process personal information from individuals under the age of 21.

If you believe that an individual under the age of 21 has registered on our platform, please contact us immediately via [email protected] or through our 24/7 live chat.

8. Changes to This Privacy Policy

god33 reserves the right to amend or update this Privacy Policy from time to time in line with changes in law, regulations, industry practices or platform operational requirements.

When significant changes occur, god33 will notify members through:

• In-platform notifications displayed at login
• Notification email sent to your registered email address
• An update to the "Updated" date shown at the top of this page

Continued use of the god33 platform after any Privacy Policy changes are published will be considered acceptance of those changes. We encourage you to check this page periodically.

9. Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how god33 handles your personal information, please contact us through the following channels:

• Live Chat: Available 24/7 on the god33 platform, in Malay and English
• E-mail: [email protected]

Our team will endeavour to respond to your enquiry within a reasonable time. For complaints that require thorough investigation, we will inform you of the expected timeframe.

For additional information regarding the terms of use of this platform, please refer to our Terms & Conditions page.